The IAA is a registered accredited body under the Adoption Act 2010.
The IAA is accredited to carry out the activities outlined in Section 4(g) of the Adoption Act, namely providing information, advice and counselling concerning adoption to any prospective adopters.
The IAA strives to give the best services possible, but there may be times when you feel that this has not happened.
If you believe there is a need to make an official complaint please contact the office and ask to speak with a relevant person or alternatively request a copy of our complaints procedure. The IAA has an agreed complaints procedure which will always be followed. Please contact our office at firstname.lastname@example.org.